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Empathy Map (Hear (Family, colleague, News, current issues, Work, Envy),…
Empathy Map
Hear
Family, colleague
News, current issues
Work
Envy
Pain
The price
Losing control
Indecisiviness
Risking the position she has
See
Family
Work
Bank
Think&Feel
Meaning
Enjoying free time, not wasting time
Success, being a mother of 2 children
Say&Do
Determined
Opinionated
Busy
Gain
Enjoyment, personal gain