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Stakeholders :star: (External :unlock:
individuals or organizations which…
Stakeholders :star:
Internal :lock:
- are members of a business organization
Employees :silhouettes:
Employees are the staff and workers of a business, who produce goods and services for the sale, the ones who communicte with the customers
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Meeting the needs of the employees is an important asset for managers & shareholders; Fred Allen: "Treat employees like partners and they act as partners"
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External :unlock:
individuals or organizations which do not take part in a business, but have interest in its actitivties
Suppliers :
Provide a business with stocks of raw materials, component parts and finished goods needed for production, along with providing commercial services, e.g. technical support
Good relationships with suppliers means the offering of preferential credit terms, improving he firm's cash flow position
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Pressure group :warning:
Consist of individuals with a common interest who seek to place demands on organizations to act in a particular way or to influence a change in their behavior.
Examples:
- Campaigns against smoking, deforestation, protection of environment and etc
Customers :smiley:
Are people or organizations, which actually buy and purchase the goods and services of an organization
"Customers are always right"
Are individuals or organizations with a direct interest in the activities of a business, e.g. shareholders, employees, customers, suppliers