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Improving Interpersonal Relationships (Understanding Interpersonal…
Improving Interpersonal Relationships
Communication Climates in Interpersonal Relationship
Confirming and Dis-confirming Messages
Confirming Communication
Recognition
Acknowledgement
Endorsement
Distancing Tactics
Avoidance
Deception
Degarding
Detachment
Discounting
Humoring
Impersonality
Inattention
Nonimmediacy
Reserve
Restraint
Restriction of Topics
Shortening of Interaction
How Communication Climates Develop
Escalatory Conflict Spirals
Avoidance Spirals
Creating Positive Communication Climates
Evaluation Versus Descriptipon
Control Versus Problem Orientation
Strategy Versus Spontaneity
Neutrality Versus Emphaty
Superiority Versus Equality
Certainty Versus Provisionalism
Understanding Interpersonal Conflict
The Nature of Conflict
Expressed Struggle
Perceived Incompatible Goals
Perceived Scarce Resources
Interdependence
Styles of Expressing Conflict
Nonassertion
Direct Aggression
Passive Aggression
Indirect Communication
Assertion
Characteristics of an Assertive Message
Behavioral Description
Your Interpretation of the Other Person's Behavior
A Description of Your Feelings
A Description of the Consequences
5.A Statement of Your Intentions
Gender and Conflict Style
Origins of Gender Differences
Conflict Dilemas
Differences Online
Commonalities
Conflict in Online Communication
Delay
Disinhibition
Permanence
Cultural Influences on Conflict
Managing Interpersonal Conflict
Methods for Conflicts Resolution
Win-Lose
Lose-Win
Lose-Lose
Compromise
Win-Win
Steps in Win-Win Problem Solving
Identify Your Problem and Unmet Needs
Make a Date
Describe Your Problems and Needs
Partner Checks Back
Solicit Your Partner's Needs
Check Your Understanding of Your Partner's Needs
Negotiate a Solution
Identify and Define the conflict
Generate a Number of Possible Solutions
Evaluate the Alternative Solutions
Decide on the Best Solution
Follow Up on the Solution
Questions
What surprised you in the readings?
The fact that the book discussed how online communication could have barriers.
What bothered you?
Nothing Specific in this chapter
What confused you or made you want to find out more?
I want to find out more about tactics that could be used to repair a relationship where someone is distancing after noticing that they are using one of the distancing tactic