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Manager Training Modules (Module 1. What Makes a Good Manager? (Management…
Manager Training Modules
Alert Memos
Need for accurate employee data
Alert Memo Process
New Hires
Internal Organization Change
Departing Employee
On/Off Site Rules
Module 2. Contracts
Definitions
RFP-to-Contract Flow
Contract Types
GLCs
Sample SOW Language
CDRLs
Difficult Customers
Employee Problems
Module 3. Timecards
Timecard Approver Role
Timecard Approval
Timecard Checking
Suspicious Timecards
Example #1
Example #2
Example #3
References
Definitions
Policies & Training
Timecard Responsibilities
Staff Development
Performance Reviews
Preparing for the review
During the review
Salary Increase
Performance Ratings
Goals & Objectives
Module 1. What Makes a Good Manager?
Management 101
3 Faces of a Manager
Maintaining Quality
Customr Relationships
Managing Risk/Managing Change
Your Team
Dealing with a Crisis
Your Finance Role
Enjoying the Role
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