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Improve the process of application deployment, code quality, scalability,…
Improve the process of application deployment, code quality, scalability, and uptime while reducing operational costs in order to be more nimble, client centric, and value driven.
GOAL
ACTOR
IMPACT
DELIVERABLE
SENIOR LEVEL IT MANAGER
1.
↑ r&d time and being open to change using disruptive and non traditional methods
500
DEVELOPER
4.
not being a team player, lack of skill-set, outdated methodologies, not aligning with the culture, not being client focused, fearing change and new design patterns
5.
↑ open mind, experiment, take risk, focus on quality, collaborative, innovative, communicative, enterprise minded, being a leader, championing new paradigms, and holistic
400
3.
↑ the use of self provisioning tools for experimentation
400
2.
↑ their understanding of the client business, keeping a positive outlook , keeping an open mind, adopting agile methodologies, peer code reviews, and keeping up to date with new and emerging tech
300
INTERNAL IT RESOURCE
6.
↓ ability to leverage new technology
200
IT PROJECT MANAGER
7.
↑ their technical knowldge of our solution to reduce project risk
500
8.
↑ involvement and collaboration of a QA analyst in an iterative fashing with the DEV team
400
SERVICE ADMINISTRATOR
10.
↑ access to and availabity of environemnts, and the ability to requisition environments to expreiment without risk
800
CLIENT
13.
↑ trust the process and being educated in the new methodology, being supportive, championing the solution ,being embedded into the team, being available, critical of the QA process.
500
TECHNICAL ARCHITECT
12.
↑ time spent on research/analysis of emerging and disruptive tools and technologies that empower IT teams to be more effective.
200
GM
9.
↑ promotion and support of experimentation in a safe way
300
VENDOR
11.
↑ the level of customer support in a way that fits your needs (flexibility, ease of use of product, clear pricing, scalability, adaptability, delivery, bilingual, AODA compliant, secure, learning the business)