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five principles of conversation (conversation is turn taking (turn…
five principles of conversation
conversations is developmental
opening
phatic com. message that establishes connection between 2 people
feedforward
gives general idea
business
emphasize most conversations are goal
feedback
reflect on conversation
principle of cooperation
quality principle
states you should say what you know is true
quantity principle
requires you only be informative as necessary to communicate
relation priciple
talk about what relevent
manner principle
be clear and avoid ambiguities
conversation is dialog
dialogue
each person listener sender and receiver
monologue
one person speaks
conversation is turn taking
speaker and listener exchange roles
turn maintaining cues
help maintain speaker role
turn yielding cues
tell listener you are finished
turn listening cues
lets speaker know you like a turn as speaker
back channeling cues
communicate various types of info back to speaker without confirming
interruptions
attempt to take over as speaker
conversation is usually polite
tact helps maintain autonomy
generosity helps confirm importance
approbation is praising someone
modesty minimizes praise you receive
agreement refers to seeking out agreement and expressing it
sympathy is understanding and supporting another emotion