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solving problems in groups and teams (overcoming dangers in group…
solving problems in groups and teams
problem solving in groups: when and why
advantages of group problem solving
resources
accuracy
commitment
diversity
when to use groups for problem solving
is the job beyond the capacity of one person?
are individuals' tasks interdependent
is there more than one dicision or solution?
is there potential for disagreement
approaches and stages in problem solving
a structured problem-solving approach
identify the problem
analyze the problem
word the problem as a broad, open question
indentity criteria for success
gather relevant information
identify supporting and restraining forces
develop creative solution
brainstorm
use the nominal group technique
evaluate possible solutions
implement the plan
follow up on the solution
decision-making methods
consensus
majority control
expert opinion
minority control
authority rules
overcoming dangers in group discussion
information under load and overload
unequal participation
pressure to conform
group problem-solving strategies and formats
problem-solving format
breakout group
problem census
focus group
parliamentary procedure
panel discussion
symposium
forum
dialogue
solving problems in virtual groups
setting the stage for problem solving
basic skills
building cohesiveness
developmental stages in problem-solving groups