Solving problems in groups and teams (Setting the stage for problem…
Solving problems in groups and teams
Overcoming dangers in group discussion
Pressure to conform: getting pressured into dropping your idea for someone else'.
unequal participation: when people down show up or are not participating it is like they are not even there or helping.
1) what surprised me was the problem solving strategies, they were eye opening in some ways.
2) what bothered me in the readings was reading about some the reasons why groups don't work. i know groups that still run well with said problems
3) i would want to learn a little more about the last paragraph which is overcoming dangers in group discussion because i feel like it was too brief.
Approaches and stages in problem solving
consensus: when all the members in a group support a decision.
majority control is when many people believe a naive idea
information overload: occurs when the rate or complexity of info is too great.
information underload: occurs when the group lacks info to run efficiently.
steps to solving a problem
identify the problem
analyze the problem
develop creative solutions through brainstorming or normal group technique
evaluate the solutions by asking question of the solution
Implement the plan
follow up on the solution.
group problem-solving strategies and formats
Symposium: participants divide up the work in a manner that allows each member to deliver in-depth information without interruption.
Forum: allows non members to add their opinion.
Dialogue: is a process to which ppl let go of the notion that their idea is better then everyone else.
solving problems in a group online is way harder.
Breakout group: subgroups when the original group was to large to get a message across.
Problem census: equalizes participation and gives quieter ppl a chance to talk.
Focus group: used as a market research tool
Parliamentary procedure: observes specific rules about how topics may be discussed.
Panel discussion: talk over a topic informally.
Setting the stage for problem solving
groups are most efficient when the members feel close to one another
Mutual respect is key.
orientation stage: rather then say what they want they'll say safer things to test the waters.
Emergence stage: one idea might emerge as the best idea.
reinforcement stage: they accept and endorse the choice the group made
Cohesiveness: the degree to which members feel connected with and committed to their group.
8 ways to bring about the goals of cohesiveness
1) shared goals 2) progress towards goals 3)shared norms and values 4) lack of perceived threat between members 5) interdependence between members 6) Threat from outside group 7) mutual attraction and friendship 8) shared group exp.
Problem solving in groups: when and why
you should use this when
The job is beyond the capacity of one person.
to make a decision
settle a disagreement.
resources, accuracy , commitment and diversity can be gained