Please enable JavaScript.
Coggle requires JavaScript to display documents.
Performance Management System (Components of PM form (Identifying…
Performance Management System
Process
Plan:
-Review employees's JD
-Identify & review employee JD,
work goals, organisational goals,
objectives & strategic plans
-Develop work plan
-Set objectives and measurements
-Objectives & indications (SMART)
Monitor:
-Assess progress
-Identify barriers
-Share/provide feedback
-Identify changes
-Continuous coaching
Review & Evaluate:
-Summarise work accomplished
-Document challenges encountered
-Identify & discuss unforeseen barriers
-An appeals process:
Step review system
Peer review system
Ombudsman
-Avoiding rater bias/assessment errors
Halo
Horns
Central tendency
Leniency/ Strictness bias
Same-as-me
Characteristic of PMS
Stresses on mutual objective setting through a process of joint dialouge
Continuous reviews are performed
Usage of ratings is less common
Focus is on quantifiable objectives, values & behaviours
Flexible system: is not directly linked to pay
Assessment techniques
A holistic analysis of performance
Narrative assessment
Ratings
Forced Destination
Forced ranking
Quota system
Components of PM form
Identifying informations
Instructions
Performance objectives & measures
Competencies (depends on company)
Rating scales
Employees training & development plans
Sign-off section
Definition
Process by which managers and employees work together to plan, monitor and review an employee's work objectives and overall contribution to the organisation
Components:
Performance planning
Performance appraisal and reviewing
Feedback on the performance followed by personal counselling and performance faciliation
Rewarding food performance
Performance improvement plans