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Hank Kolb (PLANT MAINTENANCE (Equipment had been adapted for handling…
Hank Kolb
PLANT MAINTENANCE
Equipment had been adapted for handling lower viscosity of Greasex
using equipment not originally been designed for
equipment had been purchased 2 years ago for use on another product
switched to Greasex line for repair
Non-standard Down Time
no schedule preventive maintenance
MANUFACTURING MANAGER
Morganthal's demand
under pressure for cost improvement & reduced delivery time
Misjudging Subordinate
doesn't really know subordinate's performance & character
MARKETING
Production had to turn the stuff out
deluge of orders
increasing customer awareness
major promotional advertising
label in as little crooked/stuff comes with too much pressure
rushed to market
need market share
PERSONNEL
New Operator
less discipline
less supervisors
no formal training
lack of regeneration
PURCHASING
Trouble in fitting top of the can
designed by vendor on a rush order
PRODUCT DESIGN & PACKAGING
new design acting as ventury
no test on effects of contoured can
MM5004 Operations Management
DIONISIUS SUNDORO
(29117029)