Human Resources Management
2.1 Functions and evolution of human resource management
2.6 Industrial/employee relations
2.2 Organizational Structure
2.4 Motivation
2.3 Leadership and Management
2.5 Organizational (corporate) culture
What is human resource planning?
How do internal and external factors influence human resource planning?
What is labour turnover?
What are the steps in recruitment?
What are the steps in dismissal and redundancy?
What are the different types of training?
How does innovation, ethics and culture influence human resource practices in an organization?
What are the different types of appraisal?
What is outsourcing, offshoring and re-shoring in HRM?
How do work patterns and practices affect employees and employers?
What are the changes in organizational structure?
How do cultural differences and innovation in communication technology affect communication in a business?
What is delegation?
Describe product, function and region organizational charts
What is span of control?
What is a hierarchical organizational chart?
What are the levels of hierarchy?
Describe flat and tall organizational charts
What is the chain of command?
What are the key functions of management?
Compare management and leadership
How might ethical considerations and cultural differences influence management or leadership within a business?
Describe autocratic leadership
Describe democratic leadership
Describe laissez-faire leadership
Describe situational leadership
Describe all of the motivational theories
Explain all the types of financial rewards
How do financial rewards and non-financial rewards affect satisfaction, motivation and productivity in the work place?
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Describe the types of non-financial rewards
What are the types of organizational culture?
How do cultural clashes affect leadership styles within an organization?
What are the elements of organizational culture?
How do individuals affect organizational culture and how organizational culture affects individuals?
What is organizational culture?
What are the industrial/employee methods used by employees?
What responsibility do employee and employer representatives have?
What are the reasons for resistance to change within the workplace?
Where can conflict come from within a business?
What are the strategies in human resource to reduce the impact or resistance to change in the workplace?
What are the different approaches to conflict within a business?
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What are the industrial/employee relations methods used by employers?