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Refund requst (Partial (Wrong currency??, 20%??), 1° Full - Annual (check:…
Refund requst
Partial
Wrong currency??
20%??
1° Full - Annual
check: Zuora + E-mail history + T&C (14days + streamed content)
Service Quality
Political
Special Users
Normal Refund
NO RIGHT TO REFUND
CANNED NO RIGHT --> SOLVED
RIGHT TO REFUND
check: ITunes
yes: Canned ITunes
no ITunes:
Check: CC valid
yes: Tripletta Refund and suspended
no: Canned ask to update billing info
Full - Weekly
Policy: if request within 14 days and not streamed after 48 hourse from billing
n° Full Annual