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Office Calls and Emails Responses go to: (KRISTI: Sales call (How do I buy…
Office Calls and Emails Responses go to:
Goals
Sell courses
Help existing customers
Answer questions
Coggno:
Tech Support
Lost password
Need email or user name
Contact Coggno
Lost certificate
Did you take it from us?
AB or C?
Coggno, legacy or live class?
Approximate date of class and location
What state?
** HOW URGENT? Only do if Inspector on site or coming. Otherwise ship to Coggno
Course not working
Contact Coggno
Refund Request
Ben approves, then Coggno refnds
KRISTI:
Sales call
How do I buy a course?
Are you approved in State X?
How much does a course cost?
Do you offer discounts?
Buying for multiple users?
Someone called/emailed but didn't buy yet
What about lease options?
Ben:
Random tank questions: Send to Ben ASAP
Anything about inspector training
Anything about aboveground tanks
Wants live class?
State Inspector calls
UST regulations question?
Course detail question