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Everyday Conversations 8.3 (Apologizing- regret or sorrow (Admit, Avoid…
Everyday Conversations 8.3
Small Talk
preface to big talk Ex: How's the weather?
to leave taking cues
Use DIALOGUE not MONOLOGUE
Introducing People
Forgetting a person's name- just ask nicely
Reluctance to self-disclose- if you don't want people to know your title with another just say their name
Be culturally sensitive- use
Rank differences- introduce
to
Apologizing- regret or sorrow
Admit
Avoid excuses
Choose appropriate channel
Be SPECIFIC!
Give assurance it will not happen again
Complimenting
praise, flattery, or congratulations
giving a compliment
compliment in moderation
be totally complimentary
Be SPECIFIC
Receiving a compliment
personally I minimize it or completely deny it depending on the situation
Advising
Giving Advise
Be tentative
Ensure understanding
Avoid SHOULD statements
Responding to Advise
accept
AVOID
respones
Interact with advice to add insight to problem
Express appreciation
Communicating Between People with and without Speech and Language Disorders
avoid finishing another's sentences
If you
the ask for a
don't treat people with language barriers like children
Let others know!
