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Five Principles of Conversation 8.1 (Principle 5: Conversation Is…
Five Principles of Conversation 8.1
Principle 1: Conversation Is A Developmental Process
Opening(establishes connection)
Feedforward
provides
& general purpose of conversation
Business
Feedback
Closing
Principle 2: Cooperation
Quantity Principle
- only as informative as necessary
Quality Principle
- say only the truth
Relation Principle
- be relevant with conversation
Manner Principle
- be clear, avoid ambiguities
Principle 3: Conversation Is Dialogic
What is
dialogue
? Each person is both speaker & listener
Dialogue and
monologue by: -
avoid negativism & manipulating
-acknowledge presence of others
Principle 4: Conversation is a Process of Turn Taking
Speaker Cues
Turn-maintaining cues
: Avoid
Turn-yielding cues:
Listener Cues
Turn-requesting:
Turn-denying Cues:
Back-Channeling Cues
: supporting and confirming the information from the speaker
Interruptions
: take over role of speaker
men interrupt more than women
Principle 5: Conversation Is (Usually) Polite
The maxim of Tact- don't be pushy
The maxim of Generosity- see other's importance
The maxim of Approbation
The maxim of Modesty
The maxim of agreement- expressing agreement
The maxim of Sympathy
