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Emotional Messages (7.1 Principles of Emotions and Emotional Messages…
Emotional Messages
7.1 Principles of Emotions and Emotional Messages
Emotional Arousal is a Multi-Step Process
Emotions May be Primary or Blended
Emotions Involve both Body and Mind
Emotions are Influenced by a Variety of Factors
Emotions May be Adaptive and Maladaptive
Emotional Expression Uses Multiple Channels
Emotional Expression is Governed by Display Rules
Emotions Can be Used Statically
7.3 Emotional Competence
Emotional Understanding
Emotional Expression
Handling Anger: A Special Case Illustration
Emotional Responding
Communicating with the Grief Stricken: A Special Case Illustration
7.2 Obstacles to Communicating Emotions
Social Cultural Customs
Fear
Inadequate Interpersonal Skills
