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principles of emotions and emotional messages (emotions are influenced by…
principles of emotions and emotional messages
emotional arousal is a multi-step process
james-lange threory
event, respond, experience emotion
cognitive labeling theory
interpret physiological arousal and on basis of this experience the motions of joy, sadness, ect.
event - respond - interpret arousal - experience emotion
emotions may be primary or blended
primary emotions
joy, trust, fear, surprise, sadness, disgust, anger, and anticipation
blended emotions
combo of primary emotions
emotions involve both body and mind
body
facial reactions to emotions
mind
mental experience of emotions
emotions are influenced by a variety of factors
culture
how you were raised
gender
show emotion depending on gender
personality
what and how you will feel
relationships
friends and family help reduce stress
emotions may be adaptive or maladaptive
can help or harm a situation
emotional expression uses multiple channels
face to face, text based, etc
emotional expression is governed by display rules
display rules govern emotions permissible to communicate
emotional work refers to conscious process to bring out emotions
emotional labor is process to control emotions
emotions can be used strategically
crying, ranting, screaming, threats.
emotions are contagious
emotional contagion is how emotions pass from one to another
emotions have consequences