HEWLETT-PACKARD: DESKJET PRINTER SUPPLY CHAIN 
MANUFACTURING PROCESS
DISTRIBUTION PROCESS
HISTORY
SUPPLY CHAIN
PROBLEM
RECOMMENDATION
Supplier
Print Mech Mfg
FAT
US DC
IC Mfg
PCAT
FAT
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European DC
Far East DC
customer
Customer
customer
Bill of Materials in the Vancouver Supply Chain
Raw Wafers
Raw head driver Board
Raw PCB
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PCB
Desketjet Printer
finished Product
Print mechanism
Cables, Key pad, Motors, Plastics
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Power Supply
Finished product
Manuals
Finished Product
Print circuit assembly & tes (PCAT)
Final assembly & tes (FAT)
Read only memory (ROM)
Application specific integrated circuit (ASIC's)
Deskjet printer was introduced in 1988
HP was founded in 1939
Satisfy customer needs in the term of product availability while minimizing inventory
How to get agreement among the various parties that they had the right level of inventory
Founded by William Hewlett & David Packard
1990, HP had over 50 operations worldwide
1990, revenues $13,2 billion, net income $739 million
Reduce lead time
Make new plan in asia & europe
improve forecasting system
ERP implemented
NURUL KARINA UTAMI 29117026
DC
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4 STEPS DC
Receive (complete) products from various suppliers and stock them
Pick the various products needed to fill a customer order
Shirnk wrap the complete order and label it
Ship the order via the appropiate carrier
Order fill rate (OFR)
Line item fill rate (LIFR)
FAT sorted into 3 groups destinations
TIME
Transportation Vancoover to US DC : 1 Day
Shio to Europe & Asia : 4-5 weeks
Cycle time PCAT & FAT : 1 week