Please enable JavaScript.
Coggle requires JavaScript to display documents.
Principles of Emotions and Emotional Messages (Emotional Arousal Is a…
Principles of Emotions and Emotional Messages
Emotional Arousal Is a Multi-Step Process
Emotional communication-is so important to our relationships that it is at the heart of what is now called "emotional intelligence" or "social intelligence"
Emotions-which we can define simply as strong feelings- and emotional expression
Leading up to emotional arousal
1) An event occurs
2) you experience an emotion such as surprise, jot, or anger
3) you respond physiologically; your heart beats faster, your face flushes, and so on
James-Lange theory
1) an event occurs
2) you respond physiologically
3) you experience an emotion
Cognitive labeling theory 1) an event occurs 2) you respond physiologically 3) you interpret this arousal- that is, you decide what emotion you're experiencing 4) you experience the emotion
Emotional May Be Primary or Blended
Primary emotions- to capture the similarities among emotions, many researchers have tried to identify
Blended emotions- these emotions that are combinations of the primary emotions
Emotions Involve both Body and Mind
The Body- bodily reactions are the most obvious aspect of our emotional experience because we can observe them easily
The Mind- the mental or cognitive part of emotional experience involves the evaluations and interpretations you make on the basis of what you experience
Emotions are Influenced By a Variety of Factors
Culture- you were raised in and/ or the culture you live in- gives you a framework for both expressing feelings and interpreting the emotions of others
Gender- men and women experience emotions similarly
Gender display rules-for what is and what isn't appropriate to express, much as different cultures have different cultural display rules
Personality- will influence the emotions you'll feel, the extent to which you'll feel them, and, perhaps most important for our purpose, the ways in which you'll express or conceal these emotions
Relationships-whether with friends, lovers, or family-can help to reduce stress
Emotions May Be Adaptive and Maladaptive
Emotions- even those you normally think of as a negative-are often adaptive and help you adjust to a situation
Emotions may be maladaptive and may get in the way of your accomplishing your goals
Emotional Expression Uses Multiple Channels
Emotions are encoded both verbally and nonverbally
This principle has special implications for communication that's exclusively text-based
The other substitute is the emoticon or the Japanese emoji. These emotional symbols can, in many cases, very effectively substitute for the nonverbal that normally occur during face-to-face interactions
Emotional Expression Is Governed by Display Rules
Display rules- govern which emotions are permissible and which are not permissible to communicate
Emotion work-refers to the conscious process you go through to bring your emotions and your emotional expression into a form that is accepted and appropriate to your interpersonal relationship
Emotion labor-refers to the same process of managing and controlling your emotions but in this case it's in a public setting and you get paid for it
Emotions Can Be Used Strategically
strategic emotionality-emotions are used for one's personal ends
This strategy, when used by adults, which is essentially one for manipulation, often creates resentment and perhaps a desire to retaliate-neither of which is good for a relationship
Emotions Have Consequences
Emotions and emotional expression have consequences and affect your relationship in important ways. By revealing your emotions, you may create close bonds with other. At the same time, you may also scare people with too much, and too intimate, disclosure
Important information about who you are and how you feel about hose you're communicating with
Emotions are Contagious
emotions contagion- emotions pass easily from one person to another; women are especially prone
