Emotional Competence 7.3 (Greif ( , Let the person know you care and are…
Emotional Competence 7.3
Let the person know you care and are available.
Confirm the other persons emotions.
Be sensitive to leave cues.
Give people the time to grieve.
Encourage people to express feelings.
Avoid focusing on the bright side.
Remember you can not take things back.
Pay attention to individuals feelings.
Focus on the other person
Look for cues of what the person would like you to do.
Active listening techniques.
Remember once something has been said it can not be taken back.
Communicate calmly and logically.
Apply any skills you have learned.
Figure out your communication choices.
Different cultures display anger differently.
Delay the expression of anger.
Take responsibility for your feelings.
Respect all emotional boundaries.
Ask for what you want.
Address any mixed feelings you have.
Make sure your emotions are in the present.
Be specific when describe your feelings.
Figure out why you are feeling that way.
Recognize what your feelings are.