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YoungPlanet app test: qualitative questions (Overview (How did you find…
YoungPlanet app test:
qualitative questions
Overview
How did you find using the app?
To what degree did the app meet your expectations?
If yes, why?
What's most appealing to you about the idea behind YoungPlanet?
If not, why not?
Usability
How often did you use the app?
If not often, why not?
What would you need to use it more?
If often, why?
What functionalities did you use? Did you add an item, search for an item, request an item, edit your profile, contact us...
Did you find items you were hoping to before joining the app?
What type of items were they?
What's the best thing about the app?
What would you change about the app?
Did you experience any technical issues?
Did you experience any difficulties with other users?
Exchanging
Did you give anyone any items or receive any items?
If not, why not?
What would be helpful in making swopping easier?
If yes, what did you swop?
Where did you swop?
If you received an item, were you happy with the quality of the item when you received it?
Did the item fit the description on the app before you received it?
What would be helpful in making swopping easier?
Next steps
Would you continue using the app in future?
Do you know other parents that would be interested in using the app?
How likely would you be to recommend it to someone else?
How would you recommend to them?
How do you see yourself being involved?