PhD 3743: Managing Collaboration, 10/21/2017 (Organizational Network…
PhD 3743: Managing Collaboration, 10/21/2017
Organizational Network Analysis (ONA)
Social Network Analysis (SNA)
Voices influencing team trajectory?
Who is influential and who has the right expertise?
What is the right formal/informal structure?
Appropriately connected for task?
Excessive collaboration due to consensus building
Unproductive collaboration b/c lack of focus on quality of network
Value-added collaborations occurring?
ID value creation collaborations
ID time and cost spent in collaborations
ID people who energize or drain from team
Underlying qualities yield collaboration?
Awareness of teammate expertise
Build benevolence and competence trust
Organizational factors key to collaboration?
Greatest factor- staff turnover
Other factors include morale, overwork, internal competition
See Table 2, factors for positive network momentum
Cultivating external relationships?
Ensure the right external relationships and quality of expertise
Ensure coordinated effort in execution
Ensure external knowledge management transfer
Relationship of account team and client
Relationship within account team
Relationship of account team and host organization