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Drivers (Need (Managing information (Planning, Agreements about the supply…
Drivers
Need
Information service
Data
Technology
Functionality
Managing information
Planning
Agreements about the supply
Quality of the support of the business processes
The costs
Value
What is value?
value?, yes
value?, no
Capability
capabilities can consist of:
Capacity management
Business continuity management
Availability management
Business process development
Financial management
Information chain partnet management
User relations
Supply chain partner management
Supplier relations
Supplier management
The intelligent customer capabillity
Mission
Questions regarding mission
A source of uncertainty?
Managable?
A major risk?
A business opportunity?
An unreliable partner?
A source of innovation?
A key investment?
