Please enable JavaScript.

Coggle requires JavaScript to display documents.

Post NL (Hi Richard, Welcome to Post NL Track and Trace Which company…

- - - - //yes
        
        Okay
        For this parcel the following options are available.
        Change to nearest retail location, no additional costs.
        Change to tomorrow, no additional costs.
        Change to tonight, additional costs are two euro.
        What would you like me to do with your parcel?
        
        //change to nearest retail location
        
        Shipment changed to nearest retail location.
        Your parcel can be picked up at the Albert Heijn Central station Amsterdam from 3 pm today.
        
        //change to tomorrow
        
        Shipment changed to tomorrow.
        Tomorrow morning at 6 am I will have a new ETA for your parcel.
        
        //change to tonight
        
        Okay
        Would you likeyour parcel delivered between 6pm and 8pm or between 8pm and 10pm?
        
        //between 8pm and 10pm
        
        Thank you Richard.
        Your parcel will be delivered by Jack from Post NL between 8 pm and 10 pm tonight.
        Your creditcard will be charged 2 euro for the additional delivery costs.
        Have a great day
        
        //between 6pm and 8pm
        
        Thank you Richard.
        Your parcel will be delivered by Jack from Post NL between 6 pm and 8 pm tonight.
        Your creditcard will be charged 2 euro for the additional delivery costs.
      - //no
        
        Okay Richard, enjoy unpacking your parcel.
  - - - //yes
        
        Okay
        For this parcel the following options are available.
        Change to nearest retail location, no additional costs.
        Change to tomorrow, no additional costs.
        Change to tonight, additional costs are two euro.
        What would you like me to do with your parcel?
        
        //change to tomorrow
        
        Shipment changed to tomorrow.
        Tomorrow morning at 6 am I will have a new ETA for your parcel.
        
        //change to tonight
        
        Okay
        Would you likeyour parcel delivered between 6pm and 8pm or between 8pm and 10pm?
        
        //between 8pm and 10pm
        
        Thank you Richard.
        Your parcel will be delivered by Jack from Post NL between 8 pm and 10 pm tonight.
        Your creditcard will be charged 2 euro for the additional delivery costs.
        Have a great day
        
        //between 6pm and 8pm
        
        Thank you Richard.
        Your parcel will be delivered by Jack from Post NL between 6 pm and 8 pm tonight.
        Your creditcard will be charged 2 euro for the additional delivery costs.
        
        //change to nearest retail location
        
        Shipment changed to nearest retail location.
        Your parcel can be picked up at the Albert Heijn Central station Amsterdam from 3 pm today.
      - //no
        
        Okay Richard, enjoy unpacking your parcel