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Management tasks (Discipline (The purpose of discipline is to improve…
Management tasks
Discipline
The purpose of discipline is to improve future behaviour in the business. In order to achieve this, it is imperative that everybody knows what is regarded as misconduct, but also what the consequences will be if rules are broken or performance standards are not met.
It is crucial when disciplinary measures are implemented, that it is done consistently(everyone is treated fairly)
There is a misconception that the business has to issue three warnings before the employee will be dismissed
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If the employee continues to act in a manner that led to the verbal warnings, a written warning may be issued and perhaps a second and final written warning may follow.
However, if it is a serious offence, immediate suspension of the employee may occur until the disciplinary hearing is held. No verbal or written warnings are required if the offence is serious
The business "code of conduct" will specify what the disciplinary action should be for different offences
Organisation
Manager need to arrange activities in such a way that all resources(factors of production) contribute towards a systematic and successful business
These factors of production include the following needed to run the business any raw materials needed to produce the product, obtain the inventory to sell to consumers
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There are different managers in charge of each of the functions, but the general manager/CEO has to ensure all these managers realize that their tasks are inter-dependent and they must work together to achieve the overall goals of the business
Organisation also refers to reporting structures within the businesses. There is no single correct/incorrect organisational structure that fits all business. Regardless of the organisational structure chosen, reporting lines must be clear in order to avoid confusion and blame-shifting
LINE STRUCTURE
Is a simple structure of authority where every employee in the organisation is a subordinate who reports to one superior only.
Functional structure
Is where an employee may receive instructions from more than one supervisor or manager which may lead to confusion and conflict
Decision making
In order to make a responsible decision, all relevant facts must be considered.
There are a variety of external factors that may influence the decision-making process, these may include:
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Economic factors such as inflation, taxes, the economic growth, exchange rate, etc
Social factors such as religion movements, cultural differences, unemployment rates and crime levels
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Business decisions should be objective, with no personal prejudice influencing the decisions
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Coordination
Ensures there is cooperation between different departments in the business and that everybody works towards a common goal.
The key to coordination and cooperation is clear communication to ensure everybody understands the expectations required. Regular meetings will help to ensure this is achieved.
The ultimate goal of coordination is to create synergy between individual efforts, teams and departments
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Communication
Refers to the transfer and receiving of ideas and attitudes between management and workers, as well as business and external groups such as the media, suppliers, customers and the government. Without good, clear communication it is not possible to build relationships with these different stakeholders
Communication ensures coordination of activities within the business by letting workers know exactly what is expected from them
One the other hand, clear communication channels enable workers(or external stakeholders) to inform management about problems and ideas
Proper communication may help to improve the overall performance of the business because the relevant people are informed about certain facts if and when( or before) they need the information
Delegation
Necessary to reduce the work load of senior staff and to achieve a more meaningful distribution of tasks and responsibilities
The manger will delegate duties, authority and responsibilities to subordinates
The person to whom the tasks were delegated must be able to perform the new tasks and may need additional training to empower him/her. It is also important to remember that when responsibility is delegated, the worker should be authorized to handle situations that arise from the added responsibility
Both the employee and the manager who delegated the responsibility will be held accountable for the quality of the work done
Planning
Should be drawn up with aim of achieving goals and objectives of the business but should be flexible, adaptable realistic, cost effective and communicated clearly-everyone understands expectations.
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Control
Is the last step in any process and will provide the manager with feedback to determine how problems can be addressed in order to improve the performance of employees and the overall business
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