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The design of process (process choice (project process, jobbing process,…
The design of process
process choice
project process
jobbing process
batch process
mass process
continuous process
professional services
service shops
mass services
layout choice
fixed position layout
functional layout
product layout
hybrid and mixed layouts
layout, volume and variety
step based approach
understanding design factors
process choice
layout choice
detailed design
understanding design factors
volume
variety
variation (in demand)
visibility