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Nonverbal Communication Competence (Decoding skills (Mindful judgements…
Nonverbal Communication Competence
Encoding skills
Sending nonverbal messages
Consistency
For example, don't say no and nod your head yes
Yes, its a Justin Bieber reference ;)
Avoid extremes
Take the situation into consideration
Maintain eye contact
Communicates politeness
Too focused and prolonged can makes someone uncomfortable
Be careful with touching
Depending on the relationship it could be seen as inappropriate
Avoid strong smells
The smell of your cologne or perfume can be overpowering and found unpleasant to someone; keep it simple and light
Things to stay away from
Crossing your arms
Can be found to be a sign of defense
Weak handshakes
A firm handshake means business and strong willed to most people
Bad posture
Nodding to much
If you nod to much, the speaker may think you aren't being serious or listening
Decoding skills
Interpreting
Mindful judgements
Listen with an open mind
Look at all message channels
Pay attention to the verbal and nonverbal cues and messages
Measure behavior
Resist judgement
Don't make a judgement until you know exactly what is said
