Please enable JavaScript.
Coggle requires JavaScript to display documents.
Listening (Types of Listening (Task Orientated Listening aims to secure…
Listening
Types of Listening
Relational Listening aims to emotionally connect with others. More focused on understanding rather then controlling, but may also lose the ability to accurately asses the accuracy of information and take things impersonally.
-
-
-
Task Orientated Listening aims to secure necessary information. Used in many situations. Concerned with efficiency. Good with information, less good with feelings.
-
-
-
-
Analytical Listening Aims to Understand the message. Explore the message from a variety of perspectives to understand it fully. Time consuming, but good for complicated topics
-
Search for the value, even when it isn't immediately apparent.
-
-
-
-
-
The importance of Listening cannot be overstated. It is vital to success in all form of communication. Luckily, Listening is a skill that can be learned and practiced.
I was surprised by the idea how many ways there are to offer social support. Of course, once I actively thought about how many types there are I quickly realized how I regularly use all of these tactics, but have never really thought about how many ways there are take on a situation. I think it may be because in lower risk situations, these responses come so naturally we don't even really think about why we are doing them or how many other ways we could handle the situation.
I wasn't bothered by very much in this chapter, although it was by far the most interesting to me yet. I think that although the information provided covered a wide range of topics, it was all more of advice and descriptions of possible courses of action, rather then more controversial or disheartening communication related topics. Although they did give examples of times when certain communication styles don't work well, I did not find this bothering, but just helpful.
I want to learn more about using nonverbal cues to offer social support. Although it offered a wealth of information on what to say when, it didn't cover nonverbal cues at all, and how actions rather then words can also offer support, and how they can work together with words to add to the depth and sincerity. I think gestures and body language is very important to communication, and its defiantly something I would want to learn more about.