The Channels Of Nonverbal Messages
4 to 12 Feet
18 Inches to 4 Feet
12 to 25 Feet
Signals that accompany speech to clarify or emphasize the verbal message. Pointing while saying "it's over there"
The degree of tensions displayed by ones body
Gestures used to control conversation
Gestures used to manage emotions
Gestures that stand for a specific verbal meaning. Giving the peace sign.
Principles of Nonverbal Communication
Nonverbal Messages Structure Conversation
When in a conversation you give and receive cues that you're ready to speak, listen, or comment on what the speaker just said
Nonverbal Messages Can Influence and Deceive
-to persuade others, such as adopting nonverbal cues which others may identify
-to deceive others or detect deception
Nonverbal Messages Help From Relationships
Things you communicate nonverbally:
Indicate the ways in which your relationship is tied together
ex: holding hands
Nonverbal Messages Are Crucial for Expressing Emotions
-through facial expressions reveal levels happiness or sadness or other emotions
-to communicate unpleasant messages that are difficult to put into words
-to hide emotions
Nonverbal Messages Help Manage Impressions
To secure help
Open hand gestures, a puzzled look
To hide Faults
Wear flattering clothes or makeup
To excuse failure
Look sad, shake head
To be followed
Display diploma or awards
To be believed
Focused eye contact, firm stance
To be liked
Smiling, patting someone on the back
To confirm self-image and to communicate it to others
Dress in certain ways or decorate apartment
Nonverbal Messages Interact with Verbal Message
Nonverbal signals can be use to replace verbal messages.
Ex: Signaling "OK" with a hand gesture.
Verbal messages can be repeated nonverbally
Ex: Clearing your throat to indicate you are not ready to relieve your speaking ground.
Nonverbal signals can be used to control or display your desire for control
Ex: You can follow your verbal "Is that all right?" with raised eyebrows and a questioning look.
Nonverbal signals can contradict verbal messages
Ex: Crossing your fingers behind your back when lying
Nonverbal communication may be used to complement, to add nuances of meaning not communicated by your verbal message.
Ex: Smiling while telling a story to suggest you find it humorous.
Nonverbal communication is often used to accent or emphasize some part of the verbal message
Ex: Raising your voice
Nonverbal Communication Competence
process of turning thoughts into communication
process of turning communication into thoughts