Principles of Emotions and Emotional Messages 7.1
emotional communication is the "emotional intelligence"
emotional arousal is multi-step process An example of one (James-Lange theory):
Step 1:
Step 2: experience
Step 3:
Cognitive label theory states: step 1 Step 2
Step 3
Emotions may be primary or blended
Primary emotion- basic emotions we feel
blended emotions- like an equation
Emotions involve both body and mind
The Body
The MInd
most obvious aspect of emotional experience
accompany nerves
evaluations & interpretations we make on what we experience
Emotions are influenced by a variety of factors
Culture
Gender
Relationships
Personality
Gender Display rules- what is and is not appropriate to express
I am less likely to express my emotions
some either
OR
Emotions may be adaptive and maladaptive
Adaptive- I feel anxious about a test so I study harder
Maladaptive- I may study too much on my test and do worse or I could possible freeze and just stop thinking
Emotional Expression uses multiple channels
Face-to-face
Text-based
express emotions through &
express emotions through &
Emotional Expression is governed by display rules(what is and is not okay to communicate)
I more than
emotion work: process that I do in order for my emotions to be acepted
Emotion Labor: paid to be nice
Emotions can be used strategically
When she I pick her up
Emotions have consequences
revealing your emotions may either OR
Emotions are contagious
"When she is happy, I am happy"