Principles of Emotions and Emotional Messages 7.1

emotional communication is the "emotional intelligence"

emotional arousal is multi-step process An example of one (James-Lange theory):

Step 1:

Step 2: experience

Step 3:

Cognitive label theory states: step 1 Step 2 Step 3

Emotions may be primary or blended

Primary emotion- basic emotions we feel

blended emotions- like an equation

Emotions involve both body and mind

The Body

The MInd

most obvious aspect of emotional experience

accompany nerves

evaluations & interpretations we make on what we experience

Emotions are influenced by a variety of factors

Culture

Gender

Relationships

Personality

Gender Display rules- what is and is not appropriate to express

I am less likely to express my emotions

some either OR

Emotions may be adaptive and maladaptive

Adaptive- I feel anxious about a test so I study harder

Maladaptive- I may study too much on my test and do worse or I could possible freeze and just stop thinking

Emotional Expression uses multiple channels

Face-to-face

Text-based

express emotions through &

Emotional Expression is governed by display rules(what is and is not okay to communicate)

I more than

emotion work: process that I do in order for my emotions to be acepted

Emotion Labor: paid to be nice

Emotions can be used strategically

When she I pick her up

Emotions have consequences

revealing your emotions may either OR

Emotions are contagious

"When she is happy, I am happy"