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features of contemporary organizations and new management challenges…
features of contemporary organizations and new management challenges
variables influencing contemporary organisations to change
globalism and the global economy
with out constraints
forces
advances in technology
radical transformation of the world of work
increased power and demand of the consumer
consumers criteria
cost
quality
time
service
innovation
customization
the growing of intellectual capital and learning
intellectual capital
def
categories
structural capital (accumulated knowledge)
customer capital
human capital
new roles and expectations of workers
industrial vs knowledge era
coping with temporariness
jobs in flux, must update knowledge and skills
temporary work groups vs permanent
organisations are also in a state of flux.
different generations
classic model of the formal organisations (bureaucracies)
advantages
predictability
impartiality
efficiency
life long career commitment
weakness
rigid rules and red tape
protection of authority
slow decision making
incompatibility with changing technology and workers values
still used where
there are large amounts of standardized information
the need of the customers are relatively stable
the technology is routine
delivers a standardized product
the new organisational structure
global
management challenges
establish networks
understanding the diverse cultures of the individuals involved
ability to think and operate globally
Manager must have these skills (lane and distefano )
develop and use global strategies
manage change and transition
manage cultural diversity
design and function in flexible
networked
interdependence between individuals, groups and sub groups
teams are units of activity
cross functional
bounders in networked organisations are permeable
suppler relationships
functional areas mediate between customers and the organisation
build coalitions with stakeholders
management challenges (network organisations rely on teams)
understanding the dynamics of team interaction
developing observation skills to examine team dynamics
learning how to diagnose team problems
flatter and leaner
reason for the shift
need for flexibility
middle management of collector and denominator of information
increased global pressure
management challenges
managers cant relay on authority roles
managers must develop negotiating skills
does not allow for normal progress up the organisational ladder
flexibility
management challenges
being flexible and proactive
adapt to change
balance work and non work activities
workforce diversity