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Dream Client Engagement Team (Benefits of Changes (Production More…
Dream Client Engagement Team
Client Services Manager
Senior Project Manager (Jen)
Consultant
Senior Project Manager (Sophie)
Architect
Graduate Project Manager (by Dec 2017)
Mid PM (6 months)
Graduate Project Manager (by 2nd 1/4 2018)
Account Manager (Megan)
Consultant
Digital Consultant (Brian)
Digital Consultant (Replace Mike)
Team Focus
Proactive
New Business Sales
Existing Client Sales
Solutions
Delivering Projects
Budget
Schedules
Invoicing
Solution Specialist (Shared Team Resource)
Benefits of Changes
Combines Hosting and Agency
Smooth Transition from Enquiry to Client Allocation
Closer Involvement in Scheduling
Can Work With Developers For Quotes
Production and PMs Involved In Enquiries Earlier
Production More Invested In Solutions and Feel Valued
Improving Quality
Better Hosting Understand Amongst Team
Hosting Support Amongst the Team (Combined Service Clients)
GROWTH