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Learnings from knowledge audits (Knowledge Management Tools (Strategy…
Learnings from knowledge audits
Architecture
Leadership
Identify knowledge critical to learning
lessons in ADB
Conduct work-centered
analysis
Plan high-level
strategic approach
Establish goal and
prioritize objectives
Define requirements and develop
measurement program
Promote values and
norms.
Implement strategy
Organization
Identify critical knowledge gaps,
opportunities, and risks
Develop business
process model
Engage key audiences with
incentives
Technology
Enhance system integration and
access
Deploy intelligent agents for people
Exploit semantic
technologies
Reuse existing capabilities in new
ways
Monitor, measure, and report
knowledge performance metrics
Learning
Enliven
collaboration
Facilitate communities of
practice
Encourage
storytelling
Recognize and reward knowledge
sharing
Knowledge Management Tools
Strategy development
Management techniques
Collaboration mechanisms
Knowledge sharing and learning
Knowledge capture and storage
Business Planning
Supplement the analyses with inputs from managers and organizational strategy documents to determine an overall strategic focus
Develop findings and recommendations to address the needs and issues and to tackle the barriers identified
Implement a series of knowledge management pilots based on the findings and recommendations, leveraged by suitable knowledge management tools, and with concern for measuring the effectiveness of outreach
Conduct comprehensive and holistic analyses with the key staff groups to identify needs and issues and barriers to organizational performance
Identify key staff groups in the organization
Auditing Knowledge
Knowledge needs analysis
Knowledge inventory
analysis
Knowledge flow analysis
Knowledge mapping.
Knowledge Audit Methodology
Knowledge audit preparations
Knowledge audit analysis
Knowledge audit review
Business planning