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Four Listening styles (Empathic Learning (Empathy-understand what a person…

- - - - See from the speaker's point of view
        
        Engage in equal, two way conversation
        
        Seek to understand both thoughts and feelings
- - - - Recognize your own biases
        
        Combat the tendency to sharpen
        
        Focus on both verbal and nonverbal messages
        
        Watch out for language fallacies
- - - - Show empathy with he speaker
        
        Maintain eye contact
        
        Give positive feedback
- - - - Techniques of active listening
        
        Paraphrase the speaker's meaning-stating in your own words what you think the speaker means and feels can help ensure understanding and also shows interest in the speaker
        
        Express understanding of the speaker's feelings-echo the feelings the speaker expressed implied
        
        Ask questions-asking questions strengthens your own understanding of the speaker's thoughts and feelings and elicits additional information