Please enable JavaScript.
Coggle requires JavaScript to display documents.
Chapter 4 (4.1 (Stages of Listening (Receiving begins but does not end,…
Chapter 4
4.1
Stages of Listening
Receiving begins but does not end, with receiving messages the speakers sends. Staying focus and have full attention on the speaker verbal and nonverbal messages. Maintaining your role as the listener, and avoid interpretting the until they are finished.
Understanding occurs when you learn what the speakers means or when the meaning you get is the same as what the speaker sent. Avoid judging the message until you've fully understood it. Rephrasing the speaker's ideas in your own words so you understand what they are saying you. Ask questions to clarify what you get or need more in depth of what they might have said.
Remembering is very effective while listening. It is important to stay focus on the idea of the speaker and what they trying to deliver to you. Organize what you hear and summarize the message to your understanding. Relate the messages to your own personal experiences.
Evaluating consists of judging messages in some way. Do not judge someone until you fully understand what they are saying. Give the speaker any doubt by clarifying any issues you may not understand deeply. Separate the facts from the opinions to view the bias, self-interest, or prejudices that may lead the speaker to slant unfairly of what is being presented to you.
Responding can happen in two forms; while speaker is talking and after they have stopped talking. Express your support and understanding to the speaker while they are talking can help a good response. Using body language and eye contact is critical while listening to someone. Use first person words rather than third person to not "beat them up even more."
4.2
Listening Barriers
Distractions include hearing impairment, environment, multi-tasking. Mental distractions are another "excuse" to get out of the way of listening.
Biases and Prejudices, you will hear the speaker from a perspective of stereotyping. It can be differ by the sex of the speaker, religious/ethics, what they look like as in clothing
Lack of Appropriate Focus--What the person is saying is necessary for effective listening. There will be times where people will only listening for the information where it is relevance for themselves.
-
4.3
Four Listening Styles
Empathic listening is feeling what they feel and understand them. Seeing the other person view, engage into the conversation and encourage them, understand their thoughts and feelings.
Polite Listening consists of avoid interrupting the speaker,give supportive listening cues, show empathy with the speaker , maintain eye contact and give positive feedback
Critical Listening you need to keep an open mind and avoid filtering out or oversimplifying complex messages. You will need to exercise critical evaluation and judgment.
Personal Experiences would be my younger friends that are still in high school. They ask me how college is and what do they need to do to prepare themselves for the years to come. I would listen to the problems they may be having and I would help them out with some advice to get them more scholarships or what to expect. (sarcastically) I'm not a great listener because I'm deaf, my friends will call me or text me about their own problems and tell them my opinion and what I would do in that situation.