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Four Listening Styles (Critical listening (Keeping an open mind, Providing…
Four Listening Styles
Critical listening
Keeping an open mind
Providing judgement and evaluation
Don't filter out complex messages
Recognize own biases
Focus on verbal and nonverbal messages
Empathic listening
Understanding what a person is feeling
Seeing the world as others see it
Equal, two-way conversation
Try to understand thoughts and feelings
Polite listening
Avoid interrupting the speaker
Give supporting listening cues
Show empathy to the speaker
Maintain eye contact
Give positive feedback
Active listening
Understanding
Acknowledge and accept speakers feelings
Stimulate the speaker to get more insight on how they feel
Ask questions
