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ergonomics and human factors (context (organisational environment,…
ergonomics and human factors
dual-focused
performance
productivity
efficiency
effectiveness
quality
innovativeness
flexibility
safety, security, reliability
well being
health and safety
satisfaction
pleasure
learning
personal development
performance and well-being can influence each other
systems approach
micro-level: human using tools performing single tasks
physiological
physical
psychological (cognitive and affective)
meso-level: humans as part of technical processes or organizations
macro-level: humans as part of networks of organisations, even the world
context
organisational environment
physical environment
social environment
work system
product/service system
Design driven
provide design guidelines
来看看哈
stakeholders
system actors
better experience
shorter time of familiarisation
better fitting of product and services to individual characteristics/needs
fewer mistakes
greater efficiency
system experts
better users' acceptance of designed systems
better performance
better fit with legal standards
improved development process
system decision makers
system influencers
the emphasis of wellbeing or performance varies among stakeholders
strategy for the future
strengthen the demand
strengthen the application