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Continuous Improvement (Challenges (Get buy-in (Culture & leadership…
Continuous Improvement
Foundation
Culture
Leadership expectation
Communication (monthly & quarterly touch point)
Assign ownership to improvement projects
Challenges
Take time from day to day
Identify & prioritize
Project Charters to isolate focus & stakeholders
Forecast expected results & clear def of success
Prioritize -- quantify impact
Lessons learned (compare w/ before)
Example Initiatives
Get buy-in
Culture & leadership support
"there has to be a better way __" culture
Ability to forecast results
Establish a track record of success
If fail, go back and communicate lessons learned
Culture: disrupter w/ good intention; expected to be challenged
Cross-training; shadowing; have people invited to meetings -- "fresh set of eyes"
Invest in training
Capability
Process to collect ideas: There has to be a better way than ___
Big or small
Skills
Strong Project Management
Change Management