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Power (Power Tactics (Use power to get actions) (Rational Persuasion (use…
Power
Power Tactics
(Use power to get actions)
Legitimacy (use your authority, company's rules)
Rational Persuasion (use facts)
works for upward influence and all
Inspirational appeal (appeal to values)
Consultation (act like you are getting support)
Exchange (mutual exchange of desired benefits)
Personal Appeal (on the account of friendship)
Ingratiation (Flattery before making request)
Pressure (warning, threats)
only works for downward influence
Coalitions (Get others to help persuade)
works for lateral influence
Determinant of Toxicity of Power
Personality
Anxious personality less likely to corrupt (thinks that power can't benefit much)
Organisation System
initiating accountability for self-serving behaviour contain toxic effect of power (cannot act anyhow)
Employees
Show gratitude towards those in power so they will not aggress against us
Status
The lowly-status tend to corrupt in fear of losing how little they have
Employees' Responses to Political Behaviour
Decreased job satisfaction
Increased anxiety and stress
Increased turnover
Reduced performance
Impression Management
Ingratiation Technique (works best for performance evaluation)
Conformity
Favours
Defensive Technique
Excuses
Apologies
Self-Focused Technique
Self-Promotion (works best during interviews)
Enhancement
Assertive Technique
Flattery
Examplification
Sources of Power
Formal
Coercive
Reward
Legitimate
Personal
Reverent (Most Effective)
Expert
Causes of Political Behaviour
Individual Factors
Self-monitors
Internal Locus of Control
High need for power
People with many job alternatives
People who believe power brings benefits
Organisational Factors
Companies with declining resource (i.e. retrenchment, downsizing)
Promotion opportunities
Low trust
Role ambiguity
Unclear performance evaluation
Win-lose reward system