Interpersonal Communication Skills
There are three methods of communication skills
Verbal (words, sounds)
Non Verbal (facial expressions, signals)
Writing
Common communication methods
Telecommunication
Third-party communication
Written communication
Face to face communication
Effective listening is key to effective interpersonal communications. There was a survey taken a few years ago on what types of communication happened throughout someones day.
Speaking: 30%
Reading: 16%
Listening: 45%
Writing: 9%
There are 6 keys to good listening habits
Control your mouth/ listen with an open mind
Be aware of your prejudices
Control your mind and use your thinking speed wisely
Don't jump to conclusions
Maintain eye contact