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(Dignity and Respect (Human Rights are known and how to use them, Using…
Dignity and Respect
Human Rights are known and how to use them
Using Discretion
Comfort and Understanding
Understanding the context of historical values
Being Trusting
Wellbeing
Feel Safe
Vigilance from support staff
Discuss concerns of harm
Encouraged and helped
Freedom of speech
Consulted
Balancing rights and rights
Be Included
Right info at right time
Good communication
Explain
Wider decisions
Assist to help individual planning
Participating in the community
Encourage to join clubs
Responsive Care and Support
Assessed H&SC needs
If health deteriorates
Review care and risk assessment
Complaint is acted on
Staff to follow up on complaints
Compassion
Warm compassionate care
Prioritising time with the person
Inclusive care and support
involve in as much as possible
Emotional Connection
Understanding