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1.2 Analysis (Fact finding part 2 (Questionnaires (Advantages (Suited for…

- - - - Suited for groups in different geographical areas
      - They don't digress from the topic
      - Useful when targeting large groups
    - - Many people forget to fill them in
      - They may not understand the questions
      - Analysing the questions takes time.
  - - - They see first hand what happens in the organisation
      - Can identify events that may not be apparent from other techniques
      - Able to judge how efficient the system is.
    - - Extremely time consuming for the analyst
      - Employees may feel threatened knowing someone is observing them
      - Observation may not reveal occasional problems
  - - - Direct contact with users who know the most about current system
      - Can ask specific questions
      - Can target all levels of organisation
    - - Very time consuming
      - Employees may be reluctant to be honest
      - May tell lies not to get into trouble
  - - - Can get an overview of the organization from the company documents
      - Helps identify the current systems inputs and outputs
      - Gives a rough idea about the amount of data that's stored
    - - May not reflect the reality of the organization
      - Can only provide background information
      - Time consuming if there are lots of files.
- - - - Timescale
      - Cost
      - Existing hardware and software