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Learning, Training & Development (Learning & Development Needs…
Learning, Training & Development
Learning & Development Needs Assessment
Organisational needs analysis
level of support & external pressures
Job & Position Analysis
nature and objective of positions
Person Analysis
gaps in KSAOs
Task Analysis
KSAO assessment
Training Design & Delivery
Theories of Learning
Cognitive Learning
Declarative stage, Knowledge compilation, Tuning stage
Behavioural Theories of Learning
Modelling, Simulation, Affect
Methods of Training
lectures, lecture & discussion, demonstrations, simulations, role-play, development centres, case studies, on-job training, coaching, mentoring, e-learning
Organisational & team learning strategies
secondment, job rotation, competitor & client placements, team training, encouraging networking, communities of practice
Evaluation of Training
Evaluation Criteria
results criteria
behaviour criteria
learning criteria
reaction criteria
Evaluation Methods & Procedures
Experimental design
quasi-experimental design
time-series design
Success & failure of training
Individual Differences
personality traits
Conscientiousness, Openness, Extraversion, Neuroticism
goal orientation
LGO & PGO
ability & cognition
Training Transfer
ROI in learning & development