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Chapitre 2 (Systems View of Project Management (3 parts (Systems analysis,…

- - - - problem-solving approach
    - - address business, technological, and organizational issues before
        making changes to systems
    - - an overall model for
        thinking about things as systems
- - - - Temps
    - - Portée
        Qualité
        Performance
    - - Ressources
- - - - Focuses on providing
        harmony between needs
        of the organization and
        needs of people.
    - - Assumes organizations
        are coalitions
        composed of varied
        individuals and interest
        groups. Conflict and
        power are key issues.
    - - Focuses on roles and
        responsibilities,
        coordination and
        control. Organization
        charts help define this
        frame.
    - - Focuses
        on symbols and
        meanings related to
        events. Culture is
        important.
  - - - program managers report to the CEO
    - - middle ground between functional and
        project structures; personnel often report to
        two or more bosses; structure can be weak,
        balanced, or strong matrix
    - - functional managers report to the CEO
- - - - :star: approche de développement flexible pour répondre à des besoins flous ou changeants…(offre plus de liberté…).
      - Agile
    - - :star: portée claire, l’échéancier et les coûts prévisibles…
      - Prototyping
      - Incremental
      - Rapid Application Development (RAD)
      - Spiral
      - Waterfall