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TNA (CM3) (Auto Arranged) (Scope & Requirements of a TNA (Tobey's…
TNA (CM3) (Auto Arranged)
Step 1. Prepare,Contract,Scope & Plan the Analysis
Initial
Research
on Co.
Scope &
Purpose: 4W,1H
Objectives,Stakeholders,Deliverables,Timelines
Scope & Requirements of a TNA
Tobey's
BPLL
Framework
IAL's Modified 4-Step Process
Called In,Sent In,Want In?
Step 2. Collect Data
Means & Sources of Collection (Sufficiency & Accuracy)
Methods: Interview,Survey,FG, Observations,Literature Review
Types of Data;Quantitative vs Qualitative; Who (Data Source);Extant Data (Reports,Records,Doc)
Credible,
Convenient,cost?
Confidential & Sensitive?
Step 3. Analyse Data
Organize,Aggregate,Collate,Categorize,
Prioritize
Make Sense of Analysis,Identify Performance Gaps
Quantitative Data: Statistical Treatment
Qualitative Data to ID Patterns,Themes,Trends,Main Ideas & Issues; Software: NVIVO & ATLAS
Affinity Diagram Groups Like Ideas
Step 4. Prepare & Present Report
Evaluate & Judge Data to Highlight & to Derive Insights
ID Solutions to Training & Non-Training Needs
CSF's ,Pitfalls,Ethical Considerations