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Individual Differences & Attitudes (People in Groups (Social…
Individual Differences & Attitudes
Work Related Attitudes
Organisational Commitment
affective commitment, continuance commitment, normative commitment
Consequences of satisfaction & commitment
Job performance, withdrawal/counterproductive behaviour, organisational consequences
Job Satisfaction
personality & dispositions + job characteristics + distributive justics
Other work attitudes
employee engagement, job involvement, justice & fairness
Intelligence
Francis Galton & Alfred Binet
cognitive ability inherited, normally distributed (Galton)
first intelligence test (Binet)
Spearman's G
general intelligence (g)
The Structure of Cognitive Ability
seven primary abilities (Thurstone)
Verbal comprehension. Word fluency. Number facility. Spatial visualisation. Associative memory. Perceptual speed. Reasoning
two facets of general ability
fluid ability (gf) & crystallised ability (gc) (Cattell)
verbal/educational intelligence & spatial/mechanical intelligence (Vernon)
hierarchical model of cognitive ability
Ability Testing
Wechsler Adult Intelligence Scale (WAIS)
hierarchical model of cognitive ability
variety of sub-tests
Multiple Intelligences
Emotional Intelligence (EI or EQ)
Personality
Theories of Personality
Psychoanalysis
Id, ego, super-ego
Behaviorism
Classical & Operant Conditioning
Social learning
reciprocal determinism
obersrvational learning & self efficacy
Personality Traits
Lexical approach
Big 5 Personality Dimensions
Trait models
factor alpha & factor beta
Trait measures
self-report questionnaires & personality inventories
Individual Differences at Work
Cognitive Ability at Work
acquire more knowledge about job, quickly
Personality at Work
OCEAN
OCB
Dynamic Developmental Model of Personality & Work
Perception & behaviour
Interpersonal perception
selection assessments & performance appraisal
Perceptual shortcuts
fundamental attribution effect, halo effect, selective attention, stereotyping, contrast effect, similar-to-me-effect
People in Groups
Social Identity
Informational Social Influence
Social loafing
Normative Social Influence
Social facilitation
evaluation apprehension
distraction-conflict theory
Obedience
Organisational Behaviour