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Change Management (Leadership - Wicked problems (complex, novel or…
Change Management
Leadership - Wicked problems
complex
novel or recalcitrant
"solution" could cause another problem
Solution may precede the problem analysis
Sometimes no stopping problem, ften no definition of success
Deep divisions - contradictory certitudes
Have no right or wrong solutions but better or worse developments
Uncertainty and ambiguity inevitable
Ask the appropiate question and engage collaboration
Command - Critical problems
No time for discussion
Decisive action
Provide the answer to the problem
uncertainty
Managment - Tame problems
Complicated BUT not complex
Hard Shell response
Focus on processes
Soft Shell response
focus on the organisation
Bricoloeur
Experimental Pragmatist
Constant restructuring
Drowning in the sea of change
Getting "dogs to forget old tricks" is difficult
Cannot solve other peoples wicked problems
Blame vs Just culture
Prozac leadership
Sunk costs