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Interpersonal Skills (Common Communication Skills (Telecommunication…
Interpersonal Skills
Listening Habits
Control your mouth and mind
Don't jump to conclusions
Maintain eye contact
Common Communication Skills
Telecommunication
Telephones, Intercoms
Face-To-Face
Talking to an actual person
Written
Letters, Faxes, Memos, Emails
Third-Party
Uses a middle man
Interpersonal Communication Skills
Verbal
Words, Sounds
Non-Verbal
Facial Expressions,Body Language,Signals
Writing
Listening Skills
Speaking
30%
Reading
16%
Listening
45%
Writing
9%