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Services (Service Category (Acquisitions / Dispositions, Applications /…

- - - - (O2C-E) EBS
      - (O2C-S) - Siebel
- - - - Strategy
      - Service Portfolio
      - Demand
      - Selection
    - - Plan & Design
      - Develop
      - Test
      - Deploy
    - - Design/Publish Catalog
      - Service Portal
      - Service Fulfillment
      - Service Measurement
    - - Detect
      - Diagnose
      - Change
      - Resolve