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(P) Communications (Method (Oral (Internal (Face to face, Telephone calls,…
(P) Communications
Method
Factors
Destionation
Cost
Speed
Secrecy
Record
Oral
Internal
Face to face
Telephone calls
Intercom
External
Face to face meetings
Telephone
Radio
Popular
Quick
Inexpensive
Disadvantages
No record
Except meetings
Written
Internal
Notice board
Memo
Report
E-mail
External
Letter
Report
Business documents
Newspaper
Fax
E-mail
Notices
Meetings
Agendas
Advantages
Record kept
Presentation is very important
Notices would be short and clear
Visual
Internal
Charts
Graphs
Videos
External
Television
Videos
Telatext
Very effective
Used to back up oral and written
Uses of aids
Charts
Graphs
Complete picture quickly
trends and comparisions
explanation of information
What is it?
Transfer of information from one person to another
Two types
Internal
Within an organisation
External
Between an organisation and other people
Internal
Purpose
Inform people in a business or organisation
Allows workers to
Make suggestions
Reply to orders
Senders should be willing to be receivers
Agencies Involved
An Post
National
International
Services
Business Reply Service
Post Aim
Publicity Post
Swiftpost
Freepost
Eir
Formally known
Telecom Eireann
Eircom
International
National
Services
Telephones
Internet
Freefone
Telemessage
Teleconferencing
Videoconferencing
External
Purpose
Contact with outsiders
Suppliers
Customers
General public